Terms & Conditions

By browsing and ordering from CozyBaby, you agree to these terms. Please read them before placing an order.

All products listed are subject to availability. Prices are shown in Indian Rupees (₹) and may be updated without prior notice, though the price confirmed with you on WhatsApp at the time of order is the price you pay.

Orders are placed via WhatsApp and confirmed manually — there is no automated card checkout on this site. An order is only considered final once we've confirmed the details and payment with you directly.

Product images are for illustration; actual colours and packaging may vary slightly. We take reasonable care to describe products accurately, including sizing and fabric details.

Shipping timelines, returns, and refunds are governed by our Shipping and Returns policies. Please refer to those pages for details.

We reserve the right to refuse or cancel an order at our discretion — for example in cases of stock unavailability, pricing errors, or suspected fraudulent activity — and will always inform you on WhatsApp if this happens.

These terms may be updated from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

Questions about these terms? Message us on WhatsApp and we'll be happy to help.